Jobseekers get a head-start in central region

Students training in the Workskills call centre

Jobseekers in the central region are being offered ICDL as part of their training through the Palmerston North based organisation WorkSkills. WorkSkills, established in early 2014 to help people enter the call centre and business administration industry, recognised the benefit of incorporating the ICDL programme into its existing programmes.

The organisation adopted the KiwiSkills programme in August 2015 becoming the region’s first ICDL Accredited Testing Centre (ATC). Since starting the programme WorkSkills have enrolled over 40 students in KiwiSkills, of which 16 have already completed and gained their ICDL Certificate. Many of the other students are close to finishing the programme.

“Up-skilling our students and having these digital skills certified with an internationally recognised qualification has definitely provided an advantage for them when they approach the job market” said Programme Co-ordinator Joanne Cleland. “Our students have really embraced the opportunity with some receiving 100% in their modules. ICDL certainly helps boost confidence”.

WorkSkills students have a high success rate for employment and ICDL has added to the portfolio of skills that they have. “From our August intake of 20 students, 80% are now employed, which is a great outcome” said Joanne.

The ICDL certificate is widely recognised throughout New Zealand and shows employers that trainees have the essential digital skills required for the 21st Century work place.

WorkSkills are now extending the ICDL programme to other job-seekers, so more people in the central region can also reap the benefits of gaining the ICDL Certificate. For further information go to the Workskills website here, or email